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Response Within 24 Hours
Accessibility Crisis Response. We Start Tomorrow.
Failed federal audit. ADA demand letter. Compliance deadline next week. When accessibility becomes urgent, you need someone who can start immediately. Not a sales call and a two-week onboarding process.
<24hrResponse Time
100%Re-Audit Pass Rate
5,000+Issues Remediated
Trusted by teams who value quality
When Accessibility Becomes Urgent
The demand letter arrived. The federal audit came back with failures. The launch deadline is next Friday and someone just realized nobody tested with a screen reader. Whatever the trigger, the situation is the same: you need accessible code and you needed it yesterday.
Most accessibility firms cannot help you on this timeline. They have two-week discovery phases, multi-round proposal processes, and scheduling queues that stretch into next quarter. By the time they start, your deadline has passed.
Emergency accessibility work requires a specific combination: deep technical expertise, an engineer who can context-switch immediately, and a process designed for speed without sacrificing quality. The fixes still need to pass the same federal review. They just need to get there faster.
Common Scenarios
These are the situations our emergency clients typically face. If yours looks similar, we can help.
ADA Demand Letter or Lawsuit
You have received legal action citing accessibility barriers. You need rapid remediation and compliance documentation to support your legal response.
Failed Federal Audit
Your application failed a Section 508 or Trusted Tester review. The agency is waiting for compliant results and the contract depends on passing the re-audit.
Pre-Launch Deadline
Launch is days or weeks away and accessibility testing uncovered critical issues. You need the barriers resolved before go-live without pushing the date.
Contract Compliance Risk
An upcoming contract renewal, procurement response, or vendor evaluation requires accessibility conformance documentation you do not currently have.
What You Get
Rapid Assessment
Same-day triage of your application against the relevant standard. Critical blockers identified within hours, not weeks.
Priority Remediation
Critical and serious issues fixed first. Production-ready code changes delivered through your repository with documented testing for each fix.
Compliance Documentation
Formal documentation of what was fixed, how it was tested, and current conformance status. Formatted for legal teams, procurement officers, or federal reviewers.
Risk Assessment
Honest evaluation of remaining risk after the emergency sprint. What was fully resolved, what was mitigated, and what requires follow-up work.
Follow-Up Recommendations
A roadmap for long-term compliance beyond the immediate crisis. Ongoing monitoring, proactive audits, and process changes to prevent future emergencies.
How It Works
Call
Contact us with your situation. We assess urgency, confirm we can meet your timeline, and provide a scope estimate within hours. Not days. Engagement begins the same day or next morning.
Triage
Rapid assessment of your application against the relevant compliance standard. Critical blockers are identified and prioritized. You get a clear action plan with daily milestones.
Sprint
Focused remediation sprints targeting critical issues first. Extended hours, daily progress updates, and continuous delivery of fixes. Each fix verified with assistive technology before delivery.
Document
Compliance documentation delivered in the format your situation requires. Legal response attachment, federal conformance report, or procurement evidence package.
How We Work Under Pressure
Emergency work is not about cutting corners. It is about eliminating waste. Standard remediation engagements include discovery phases, alignment meetings, and gradual ramp-up. Emergency response skips the ceremony and goes straight to the work.
We start with the highest-impact fixes: issues that completely block users from accessing content or completing critical tasks. A single keyboard trap on a login form affects every user. That gets fixed before we touch suboptimal alt text on a decorative image.
Every fix is tested with the same rigor as our standard engagements from our studio in Boise. The timeline is compressed, not the quality. Fixes that ship untested create new problems. In an emergency, new problems are the last thing you need.
24hr Response Time
AT-Verified Fixes
Keyboard Testing
Daily Delivery
Legal-Ready Docs
Trusted Tester Method
Investment
$250/hrEmergency Rate · Priority Scheduling
$5K–$50K+Typical Project Range
$5,000Minimum Engagement
Emergency pricing reflects priority scheduling, extended hours, and guaranteed fast turnaround. The compressed timeline often means fewer total hours, so overall cost is frequently comparable to standard-rate remediation.
Common Scenario Ranges
ADA Demand Letter (Small Site)$7.5K–$15K
Failed Federal Audit (Medium App)$15K–$35K
Pre-Launch Compliance Sprint$10K–$25K
Lawsuit Response$20K–$50K+
Federal and government engagements welcome. Contact for pricing and contract vehicle information.
Results in Practice
Case Study
Federal Portal Emergency Remediation
A federal agency's ServiceNow portal failed its Section 508 audit with the contract renewal deadline approaching. Emergency remediation across 47 widgets achieved full compliance in time.
47Widgets Fixed
100%Re-Audit Pass
3moTimeline
Case Study
Healthcare Portal Pre-Launch Sprint
Critical accessibility barriers discovered weeks before launch of a patient-facing healthcare portal. Emergency sprint resolved 200+ issues across 30 templates before the go-live date.
200+Issues Resolved
30Templates
6wkSprint
Case Study
E-Commerce Pre-Launch Emergency
Critical accessibility barriers found days before launch of a redesigned checkout flow. Emergency sprint fixed 42 issues across the multi-step purchase process before go-live.
42Issues Fixed
100%WCAG AA Pass
10dSprint
Need Help Now?
Describe your situation and timeline. We will respond within hours with an honest assessment of whether we can help and what it will take.
What our clients say
Real feedback from teams we've worked with.
We came to Modern Softworks with an outdated website that was hurting our business. They didn't just rebuild it, they rethought the entire user experience. The site went from embarrassing to something we're proud to send people to. They walked us through every decision like we were part of the team.
Common Questions
Everything you need to know about emergency accessibility response.
We begin within 24 hours of engagement for emergency work. Initial assessment and triage typically happen on day one, with active remediation starting immediately after. For pre-launch sprints with a known deadline, we can begin the same week.
Any situation with a hard deadline and accessibility compliance at stake: ADA demand letters or lawsuits, failed federal or state audits, pre-launch compliance deadlines, agency audit notifications, or contract requirements with approaching due dates. If there is a deadline and accessibility is blocking it, that is an emergency.
Emergency response requires schedule displacement. We reprioritize existing commitments to accommodate your timeline. The premium rate reflects extended hours, weekend availability, accelerated delivery, and guaranteed priority scheduling. The faster turnaround means fewer total hours, so the overall project cost is often comparable.
We provide the technical remediation and compliance documentation. Not legal advice. We can rapidly remediate your site or application, produce documentation showing what was fixed and how, and provide expert-level accessibility conformance reports. Your legal team handles the legal strategy. We handle the technical reality.
Yes. We regularly coordinate with legal counsel during demand letter and lawsuit responses. We provide technical documentation, conformance reports, and timeline attestations that legal teams need. We understand what lawyers need from an accessibility expert and deliver it in the format they expect.
Failed federal audits are one of our most common emergency scenarios. We review the audit findings, prioritize by severity and impact, and remediate systematically. For Trusted Tester failures, we follow the same methodology the auditors used to ensure fixes pass the retest. Our clients have a 100% pass rate on federal re-audits.
Yes. The minimum engagement for emergency response is $5,000. This covers the initial rapid assessment, triage, and the first sprint of critical fixes. Most emergency engagements range from $7,500 to $50,000+ depending on scope and timeline pressure.
Once the immediate crisis is addressed, we provide recommendations for long-term compliance: ongoing monitoring, proactive audits, and process changes to prevent future emergencies. Many clients transition to our standard audit and remediation services for ongoing accessibility maintenance.
Related Services
Accessibility Emergency?
Facing an ADA demand letter, failed audit, or critical compliance deadline? We offer rapid-response accessibility remediation at $250/hr (minimum $5K engagement).